Telehealth Guidelines
In response to COVID-19 and following the recommendations of the CDC, Ebright will increase the use of telehealth for all sessions, including DBT skills group. We ask you to observe the guidelines below and help us with transitioning to a different platform you may not be used to. Your therapist can help support and provide additional information about telehealth.
Secure Video Platforms
It is important to maintain your security and confidentiality while providing therapy online. This means that we prioritize the use of HIPAA complaint video platforms. For more information regarding HIPAA requirements, click HERE.
We currently use a service Zoom for Healthcare which meets the requirements needed to maintain your confidentiality. You can download it through your app store or on your PC here: https://zoom.us/download
If you have any questions, please contact your individual therapist for assistance. We will also provide a short instructional how-to guide on our website for using Zoom. Click HERE for helpful tips on how to use ZOOM.
We currently use a service Zoom for Healthcare which meets the requirements needed to maintain your confidentiality. You can download it through your app store or on your PC here: https://zoom.us/download
If you have any questions, please contact your individual therapist for assistance. We will also provide a short instructional how-to guide on our website for using Zoom. Click HERE for helpful tips on how to use ZOOM.
Guidelines for DBT Skills Group Online
- Your group co-leader will be available for coaching during group. Your co-leader will also be able to navigate any technical issues that may come up. Please reach out to the co-leader for any coaching or questions that arise.
- Inform the group leaders where you are located. This is important so that we can be aware of your location should any crisis occur that requires immediate attention. The group leader may ask for this information at the beginning of group.
- Keep names of other participants and information obtained during sessions confidential. Conducting skills group online, even when a HIPAA-compliant platform is used, increases the risk of confidentiality breaches because there are limitations to which group members can fully control the environment. We ask that each group member adhere to this agreement while participating in group virtually. This includes finding a space in your home or office that prevents information from leaving group or being overheard by others. Please consider using headphones if others are in your home. We encourage you to reach out to your individual therapist to problem solve ways to uphold this guideline. if needed.
- Validate each other, avoid judging each other, and assume the best about each other. Please minimize distractions (e.g. phone, email notifications) that may make it harder to validate your peers and skills trainers during group. Please also be patient with the group leaders as they address any technical issues that may arise.
- In cases of emergency, know how to get help. Since we are not physically present to help you, please be aware of other ways to help if needed. Your group co-leader will be available for coaching during group. If you are unable to reach your co-leader and experiencing a mental health emergency, please text “HOME” to 741-741 or call/text 988.
